The International Facility Management Association (IFMA), the world’s largest FM organization, has announced the 2025 Class of IFMA Fellows. Bestowed with the association’s highest honor, Laurie Gilmer, Benjamin Goudy, and Frank Ngoh join an elite group of leaders who serve as IFMA advisors and ambassadors, furthering the interests and influence of the association and the facilities management profession.
IFMA’s Fellows Program was established in 1992. Only 0.5% of the IFMA membership may hold the title, and as of this year, only 140 individuals have been honored as IFMA Fellows.
(For in-depth interviews with previously named IFMA Fellows, read Facilities Management Advisor‘s “Faces of Facilities” profiles on Darin Rose, Lesley Groff, and Alana F. Dunoff.)
“Being named an IFMA Fellow is a professional accomplishment unmatched in our industry,” said IFMA’s Global Board of Directors Chair Christa Dodoo, “Laurie, Ben, and Frank are passionate, selfless, and inspiring leaders within the built environment. They have individually demonstrated a dedication to the FM profession that will shape the future of the industry for generations to come. These three outstanding professionals embody IFMA’s mission to advance our collective knowledge, value, and growth for FM professionals to perform at the highest level.”
Each year, the IFMA Fellows Nominating Committee identifies qualified individuals and assists those who nominate members for consideration. Nominations are submitted to the Jury of Fellows, which consists of three IFMA Fellows, IFMA’s Global Board of Directors’ Chair, and IFMA’s President & CEO. The Jury of Fellows utilizes a standardized evaluation methodology to determine results and ensure fairness and uniformity.
2025 Class of IFMA Fellows
Laurie Gilmer, P.E., CFM, FMP, SFP, LEED AP, CDT, IFMA Fellow is one of IFMA’s most dedicated leaders, focused on uplifting others in their professional growth and experience. That dedication transcends borders, languages, and workplace disciplines, bringing wisdom, warmth, and broad facilities management expertise to her many leadership roles. Leading IFMA’s Global Board of Directors as 2022-23 chair, Gilmer focused her energy on making and encouraging post-pandemic human connections, reigniting participation throughout the association, which resulted in record membership numbers.
A force for positive change, Gilmer’s influence is felt across IFMA’s industry-leading training and content offerings. She has served as a member of the International Credentials Committee, chair of the Sustainability Facility Professional Credential Scheme Committee, a member of the Environmental Stewardship & Sustainability Advisory Group, chair of IFMA’s Education Committee, and chair of IFMA’s Knowledge Strategy Committee.
Her grasp of FM and its emerging and critical issues is embedded in every speaking engagement, published work, and class taught, as she shares her broad scope of knowledge and deep industry insights with IFMA, other professional associations, companies, colleges, and universities.
Benjamin Goudy, MBA, CFM, IFMA Fellow is a dedicated driver of FM’s advancement as a source for organizational innovation and success. With almost 40 years of experience, Goudy has worked in diverse industries and cultures, with FM responsibilities for Fortune 50 technology and life sciences companies.
He created and implemented a scalable ISO-based facility service program for Meta, Google, and AWS data centers; co-wrote Microsoft’s initial Facilities Sustainability Program, setting the company’s 2030 carbon reduction goals; received the Intel Environmental Excellence Award for leadership of global recycling by eliminating 33,000 tons from landfill; and received the 2012 ISS CEO Award for saving $7 million in one year for HP facilities via detailed benchmarking by space.
Goudy’s contributions to IFMA span 30 years, serving in a number of leadership roles, including chair of IFMA’s Americas Advisory Board, for which he refined the board’s mission, charter, structure, and membership; played a significant role in establishing two thriving IFMA chapters in Mexico City and Barbados; built relationships between regions for cross-utilization of best practice methods; and identified targeted growth areas in Canada, Central, and South America.
Frank Ngoh, CFM, SFP, FMP, CFME Tier 1, IFMA Fellow is a proven ambassador and mentor for both the industry and IFMA, fostering growth and excellence in the FM profession, facilitating meaningful connections between IFMA and local governments, promoting collaborative opportunities with other associations and private institutions, and leading positive change in the built environment.
His global impact as a sustainability leader is best represented by the transformation of a brownfield site into Singapore’s first eco-town. He introduced Singapore’s first vertical farm and black soldier fly farm and set up an ecosystem of government agencies, utilities companies, and educational institutes to allow easy access by residents, all of which are a model for true sustainable urban development and community engagement.
As chair of the Singapore International Facility Management Association Accreditation Board, he leads a team of industry leaders to assess the competency of companies in providing FM services. As president of IFMA’s Singapore Chapter, Ngoh has reached out to neighboring countries to lay the groundwork for future chapters and works tirelessly to elevate standards in the region by emphasizing IFMA credentials as pivotal to transforming the FM industry globally.
Gilmer, Goudy, and Ngoh will be officially inducted as IFMA Fellows at the opening session of IFMA’s World Workplace Conference and Expo, Sept. 17 in Minneapolis, Minn. Learn more about the IFMA Fellows program here.