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Faces of Facilities: Kyle Rager on Investing in People

The best facilities managers don’t just keep buildings running—they help people succeed, too. Kyle Rager is proof of that. Early in his career, mentors recognized his potential and encouraged him to take on bigger challenges. Now, after more than 15 years in the profession, he believes one of the most important responsibilities of an FM […]

The Shifting State of Retail Safety and Security

Retail store theft levels are stabilizing, but external theft and fraud overall continue to rise, according to a new study released by the National Retail Federation (NRF) and the Loss Prevention Research Council. In addition, workplace violence remains a major concern for retailers. The Impact of Theft & Violence 2026 report found that retailers experienced a […]

Are Office Investments Keeping Up with Attendance Demands and AI Shifts?

U.S. companies are increasing expectations for employees to work from the office, with 89% of respondents in CBRE’s 2026 Office Occupier Sentiment Survey requiring at least three in-office days per week, up from 78% a year earlier. Despite the focus on office attendance, only 14% of companies are making major improvements to their space, suggesting […]

The Execution Gap: Smart Buildings Still Fail When People Are in the Loop

Editor’s note: FM Perspectives are industry op-eds. The views expressed are the authors’ and do not necessarily reflect those of Facilities Management Advisor.  The smart buildings industry has made significant investments in sensors, dashboards, Internet of Things (IoT), and artificial intelligence (AI). By 2030, this investment is projected to exceed $200 billion. Over 70% of new commercial […]

Your Front Door Is a Performance System: Managing High-Traffic Entrances for Reliability and Efficiency

Every day, thousands of people pass through building entrances without a second thought, until something goes wrong. A malfunctioning door during peak hours isn’t just an inconvenience; it disrupts operations, creates safety risks, and slows critical building flow. For facilities managers overseeing high-traffic environments, such as hospitals, retail centers, corporate campuses, transit hubs, and more, […]

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Under Construction: Top Facility Projects of July 2026

Facilities Management Advisor’s “Under Construction” series highlights some of the latest, most interesting facility project announcements every month. New Life for Vacant Office Return-to-work mandates and other factors have helped the office market rebound post-COVID, but there still remains a lot of unused or underutilized office space across the country. To revive vacant properties, many […]

Faces of Facilities: Michael Zechman on AI in FM

One might expect Michael Zechman, a veteran facilities management professional at The Hershey Co., to be wary of futuristic tech such as artificial intelligence. However, he embraces it and believes AI can play a major role in FM so long as adoption is approached “thoughtfully.” In fact, he noted, “Within my organization, we are already […]

12 Facilities Management Certifications to Help You Stand Out in 2026

New Year’s resolutions are a great opportunity to set professional goals. Are you looking to hone your facilities management skills, boost your career, or stand out in a competitive job market in 2026? Earning an industry certification can not only sharpen your FM expertise but also help you climb that company ladder or become a […]

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FMA Shorts: What Are Some Top AI Uses for Facilities Management?

On this latest episode of FMA Shorts, James Waddell, an AI expert from Cognitive Corp., discusses common ways the futuristic tech can help improve facilities management. This clip was taken from a webinar titled “AI-Powered FM: Unlocking Tangible Results.” The full session is available for FREE on-demand here.

FMA Shorts: How Can the FM Industry Recruit the Future Workforce?

On this latest episode of FMA Shorts, Carolyn McGary, an educator and national director of FM Pipeline Team Inc., discusses ways to recruit young talent as the facilities management industry faces a workforce crisis. This clip was taken from a webinar titled, “Bridging the Gap: Next-Gen Workforce Development in Facilities Management.” The full session is available […]

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