The Emotional Labor of Facilities Management: The Hidden Work No One Talks About
Editor’s note: FM Perspectives are industry op-eds. The views expressed are the authors’ and do not necessarily reflect those of Facilities Management Advisor. Facilities management is often defined by its technical responsibilities—HVAC systems, electrical distribution, preventive maintenance, capital planning, compliance. But anyone who works in FM knows the job extends far beyond equipment and infrastructure. It’s people […]