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5-Step Checklist: How to Improve Facilities Management for Better Customer Service

Customer service is a tricky thing. Excellent customer service is even trickier. The facilities management (FM) function is complex and multi-dimensional, and can encompass both external and internal parties impacted by or using the facilities. Expectations from different customers can vary greatly. For example, the requirements of vendors or suppliers who may occasionally visit a […]

A Comprehensive Guide to Building Maintenance Management

In our daily lives, we all desire safety and comfort within the spaces we inhabit, be it at work, at home, or during leisure activities. However, the importance of building maintenance management often goes unnoticed until an issue arises. This article aims to shed light on the significance of building maintenance management by providing an […]

Biggest Challenges for Facilities Managers in 2022

With the arrival of 2022, the world has begun to emerge from the COVID-19 pandemic and many things have changed about the way we live. This sweeping change has clearly created challenges in virtually every industry and every workplace, and this is certainly true for facilities managers. Of course, it is worth pointing out that […]

Elevator modernization project

Is It Time to Modernize Your Elevators?

There comes a time in every elevator’s life when it no longer makes financial or logistical sense to continue repairing the same components year after year. Service calls get expensive, replacement parts become harder to find and the time the elevator spends out of service ends up exceeding its time in operation. In most cases, […]

First Aid cabinet

Facility First Aid Kits: Should You Stock OTC Meds?

Facilities management professionals are often tasked with the proper supply of on-site first aid kits. When it comes to keeping medications stocked, there may be some question as to whether you should include over-the-counter (OTC) medications, and if so, which ones.

worker productivity

How Facility Management Impacts Employee Productivity Levels

The environment in which we live and work significantly affects our health, safety, and general well-being. Therefore, it’s unsurprising that factors relating to the work environment can have notable impacts on employees, including their productivity levels.

Water Management Tips for Multi-Building Campuses

How can facilities managers (FMs) help organizations meet their sustainability goals while reducing costs? One important way is to implement a water management strategy that centers on optimizing water usage. This is especially important for facilities with multiple buildings, such as colleges and universities, hospitals and other healthcare facilities, corporate campuses with technology offices and […]

New Orleans Airport Installs Security Tech Ahead of Super Bowl Rush

New Orleans and the Caesars Superdome stadium will be hosting Super Bowl LIX in February. With the big game coming up and the busy holiday season starting soon, the Transportation Security Administration (TSA) and Louis Armstrong New Orleans International Airport (MSY) are preparing for high passenger volumes with several innovations, including new security equipment. TSA is installing […]

3 Methods for Facility Managers to Grow Their Sustainability Efforts

Companies seem to be experiencing a sustainability shortfall, despite an uptick in the number of properties seeking Leadership in Energy and Environmental Design, or LEED, and similar accreditations. Although most corporate leaders agree that sustainability merits support, many organizations still don’t have formal sustainability measures in place. However, closing that gap may land squarely in the lap […]

The Cybersecurity Threats Facing Smart Buildings

Editor’s note: October is Cybersecurity Awareness Month, so Facilities Management Advisor chose to repost this highly relevant article, originally published in April 2022. The threat of cybercrime impacts all businesses, no matter how big or small they are. The more advanced our operations become through modern software, the more open they are to outside attacks. […]