As summer travel increases, higher guest turnover is raising the likelihood of bed bugs being introduced into hotels and lodging facilities. During Bed Bug Awareness Week, the National Pest Management Association (NPMA) is reminding facilities managers that no property is immune.

A recent survey conducted online by The Harris Poll on behalf of the NPMA found that 44% of Americans would leave their hotel or rental property if they found bed bugs (e.g., on the premises, in a room), and 39% would avoid visiting a business if they knew it had a recent bed bug issue.
“Bed bug issues can have a serious impact not only on your business’ reputation but also on your bottom line,” said Dr. Jim Fredericks, senior vice president of public affairs at the NPMA. “Regular inspections by a pest control professional remain the most effective way to protect your guests, staff, brand, and revenue.”
To ensure your facility is continuously protected from bed bugs, the NPMA recommends a year-round partnership with a qualified pest control professional to implement an integrated pest management (IPM) plan. IPM is a commonsense way for a commercial business to address its pest problem by focusing on three basic techniques: inspection, identification, and treatment.
In addition to working with a pest control partner, the NPMA recommends businesses implement these prevention tactics:
- Train housekeeping staff to identify signs of bed bugs during routine cleaning, and have maintenance periodically inspect behind headboards and under box springs.
- Follow consistent laundry handling procedures by keeping clean and dirty items separate and limiting cart movement between rooms.
- Reduce hiding places by repairing cracks, sealing crevices, and addressing peeling materials throughout the property.
- Consider design choices that make bed bugs easier to detect, such as lighter bedding and reduced clutter.
- Avoid introducing used or reconditioned furniture unless it has been professionally inspected and treated.
- If bed bugs are identified, contain and remove affected items using sealed coverings to prevent further spread .
The NPMA encourages facilities to establish a documented response protocol that includes isolating the affected room immediately, notifying your pest control partner right away, and conducting an inspection of adjacent rooms. A clear, internal escalation path ensures faster response and reduces exposure.
