Tag: Frontline workers

Back to Basics: How Facilities Teams Can Keep Shared Devices Ready for Use

Back to Basics is an article series that highlights important, but possibly overlooked, information facilities management professionals should know. A shift is about to begin, but an inspection tablet has a dead battery. The spare is locked in an office, and the person with the key has not arrived. The building is open and fully operational, […]

Making the Case for Universal Communication in Modern Facilities

Production supervisor Scott Wagner received a text message at 6:42 a.m. while at home preparing for his commute. The night shift ended almost two hours ago, but he was just now learning about a critical failure in the assembly line’s main conveyor system. The overnight team had been struggling with the issue since 4:15 a.m., […]

Bridging the Facilities Management Workforce Gap with Smarter Digital Tools

Pressure is mounting. The facilities management industry is facing a critical workforce gap—one that has only been worsening over the past few years as demand for services outpaces available labor. This gap is characterized by a shortage of skilled workers entering the field and an increasing reliance on outdated systems that fail to attract and […]